Context: Realize a total turn around from a ‘government based’ organization to a ‘commercial based’ approach.

Activities:

• Program management - PMO responsibility

• Change management

• Overall Change management
• ‘the new way of working’

• Consulting & Project management

• Strategy definition: StratEx
• Sales process definition & implementation
• Helpdesk process definition & implementation
• Appraisal process definition & implementation
• Balanced scorecard definition & introduction

• Training services

• People management & appraisal talks
• Leadership
• Strategic portfolio management
• Value based selling
• Project management methodology
• Customer oriented communication
• Time management